Check the fit indoors
Inspect and size-check the carrier before taking it outdoors or using it for travel.
Shop with confidence
Our 30-Day Return Guarantee
Check the carrier at home and make sure it is the right fit. If you need to return it under our voluntary guarantee, contact us within 30 days of delivery.
Contact us within 30 days
Email your order number and return request to pawwvoyage@gmail.com.
Keep it in returnable condition
For the voluntary guarantee, items should be clean, unused and in their original condition, subject to the full Refund Policy and statutory rights.
Refund processing
Approved refunds are returned to the original payment method after the return is received or otherwise processed in line with the applicable policy.
This voluntary guarantee is additional to and does not affect your statutory consumer rights.
Read the full Refund Policy →